Customer support: sales@vapory.co.za 0861 00 5898
English

Shipping Policy

Free Shipping Details

VAPORY offers FREE SHIPPING on all orders over R1,500 within the territory of South Africa.

  • Items are shipped with different major courier companies affiliated with VAPORY. Most orders usually take 2-3 working days to be delivered...to your door. 
  • Upon checkout you'll be given the OPTION to upgrade to overnight courier delivery and this selection will involve an additional charge payable by the buyer.
  • Purchasing from VAPORY will NOT involve ANY ADDITIONAL CHARGE (VAT, Import duties) or hidden costs of any kind since we are located in Cape Town and our inventory is local....and well cared for ;-)
  • Please note that delivery time to rural areas may take up to 4 working days.
  • Tracking numbers are sent to you by email and you can check the progress of your delivery online.

Feel free to contact us for a customized order summary or shipping options.

All orders are shipped in a discreet package with stealthy mention of the content.

 

fast-shipping

 


When Can I Expect My Order to Arrive?

We feature a rapid order processing with same day dispatch for orders placed Monday – Friday before 13:00

Depending on your location, the free delivery option may take 2 to 3 working days. The overnight delivery counts from the day we ship, not from the day you've placed your order with VAPORY. Overnight deliveries usually occur the following day and usually before midday. Please note that overnight service to a rural area may take 2 days to deliver. 

All orders are typically delivered quickly, however, at certain times, problems out of our control can occur which may cause delay in delivery. We apologise in advance if this happens to you.

It is recommended to provide a work address for delivery in the event that no one will home during business hours. Due to safety issues, the parcel cannot be left unattended. 

 

Saturday Delivery

Please note that the courier companies we utilize do NOT automatically deliver on the weekend. A Saturday Delivery option may be available for your location, upon request, for an additional charge. If you have any questions, please contact us for assistance in placing your order.

VAPORY operates from Monday through Friday. 


International Orders

We provide shipping options with international couriers companies such as DHL or FedEx, for all international customers. Feel confident that we will make sure your order arrives safely at your international location. Please contact us to find out about shipping charges to your location.

International customers are responsible for Customs and Duty Fees. VAPORY is not responsible for these fees and will not pay Duty charges. These charges are at the discretion of your country and are the sole responsibility of the buyer.

Import fees and taxes are not included in your order total. You may check with your country's Customs Office to determine what these additional costs will be, prior to making your purchase.

-Please visit and acknowledge our Terms and Conditions page as well as the Privacy Policy page before purchasing anything on VAPORY website.