Customer support: sales@vapory.co.za 0861 00 5898
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Privacy Policy

VAPORY Privacy Policy

We understand that you have confidential information that you want to protect and maintain confidential. We want you to know that will protect all your personal information that we collect during the ordering process and store within our client's database.

WHAT INFORMATION DOES VAPORY COLLECTS FROM ME?

It is necessary for us to collect personal details such as your name and surname, nationality, residential address, passwords, username and other information in order to identify who you are and complete your transaction with us. We also collect your contact information and financial details since you are agreeing and willing to transact with vapory.co.za and we will provide you with our service. For all credit card transactions we use an extremely secure and well established third-party provider called PayFast. VAPORY is not responsible for any financial detail collected by them to complete your online transaction. VAPORY may also collect non-personal information about your computer, network and browser. This may include your IP address.

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web servers to prevent fraudulent activity and transactions to protect your privacy. 

If you contact VAPORY sales or admin department, we may keep a record of that correspondence or communication. Information on how you communicated with us may also be recorded and can include your Internet address, the language you selected for viewing order forms or other documents, your browser type, the return email address shown in any email message from you, the return address on any envelope or facsimile number on any facsimile, or the telephone number from which you called.

We do not sell, share, or trade your personal information to any other company without your explicit consent, except to fulfill your order, process your payment, manage shipments and other activities related to fulfilling your transaction.

Your personal information will be retained for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

These personal details that you've willingly inserted in the website is used to enable us to operate our business as it related to you.

VAPORY will NOT --under any circumstances-- disclose or sell your personal information to unrelated third parties. We will take all reasonable precautions to protect your personal information from unauthorized access. This includes appropriately securing our physical facilities and electronic networks.

 

HOW DO WE PROTECT YOU AND YOUR INFORMATION?

The shopping cart information, including address information is transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. This secure layer provides up to 256 bit encryption for the most secure way of transmitting information on the internet. We do not transmit financial information by email. Order information is stored in a password-protected area, only accessible by authorized personal. Please contact us if you have any questions or concerns.

You acknowledge that the security of online transactions and the security of communications sent by electronic means or by post cannot be guaranteed.  You provide information to us via the Internet or by post at your own risk.  We cannot accept responsibility for misuse or loss of, or unauthorized access to, your personal information where the security of information is not within our control.

Our website and services are unavailable to children (persons under the age of 18 years).

We may decide at any given time to change this Privacy Policy without any warning. Please refer back to this Privacy Policy to review any amendments.